What is the difference between an Offer letter and a Confirmation Letter?

What is the difference between an Offer Letter and a Confirmation Letter?

Offer letters generally detail the terms and conditions a family will need to comply with in order to secure enrolment with a service. These conditions may be in the form of a:

a) Bond payment

b) Enrolment fee

c) Written acknowledgement / response

d) Signed agreements and forms

When a family has complied with the terms and conditions of an offer letter, services will need to Confirm the enrolment, see How to Confirm an Offer. Confirmations are formal correspondence which notifies a family that a place has been secured and rearticulates the enrolments days and commencement dates that a family is agreeing to. If an Offer Letter expires, the Offer will be move back to a Waitlisted state, see Offer Expiry Emails.

In some cases, services may like to bypass offers and confirm a position more immediately. This may be necessary if a family has accepted a position on-the-spot e.g. by paying a bond/fee or completing enrolment forms straightaway.