How to edit your enquiry email template
Step 1: Click on ‘Settings’ in the header menu
Step 2: Click ‘Email Templates’ on the left-hand sub menu
Step 3: Locate the email template titled ‘New Enquiry’ and click the pencil button on the right-hand side to edit
Step 4: Customise your email template using the text editor.
Tips:
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Add other email addresses which you would like to also receive the email as a carbon copy (CC) - see CC field above the text editor
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Use placeholders to add personalized information such as ‘carer’s name’, ‘child’s name’ and ‘care age’ - that way you can monitor incoming enquiry emails and keep an eye out for a family matching your vacancy requirements
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Add attachments such as centre brochures and information packs to answer frequently asked questions
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Insert placeholders such as the tour booking form link to increase families coming through your door
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