How to edit your enquiry email template

Step 1: Click on ‘Settings’ in the header menu
Step 2: Click ‘Email Templates’ on the left-hand sub menu
Step 3: Locate the email template titled ‘New Enquiry’ and click the pencil button on the right-hand side to edit
Step 4: Customise your email template using the text editor.

Tips:

1. Add other email addresses which you would like to also receive the email as a carbon copy (CC) - see CC field above the text editor

2. Use placeholders to add personalized information such as ‘carer’s name’, ‘child’s name’ and ‘care age’ - that way you can monitor incoming enquiry emails and keep an eye out for a family matching your vacancy requirements

3. Add attachments such as centre brochures and information packs to answer frequently asked questions

4. Insert placeholders such as the tour booking form link to increase families coming through your door