How do I create and send a one-off email campaign?

1) NAVIGATE TO CAMPAIGN MENU

• Step 1: Click Campaigns in the header menu
• Step 2: Click Campaigns in the left-hand sub menu
• Step 3: Click 'Create Campaign' blue button and select the drop-down option 'Single Send Campaign'

2) SELECT A DISTRIBUTION LIST

• Step 1: Use the filter function to create a criteria to select a segment from your waitlist database
• Step 2: Click 'Preview' button
• Step 3: Once happy, click 'next' button

3) ENTER CAMPAIGN DETAILS AND EDIT TEMPLATE

• Step 1: Complete the form fields on the left-hand side of the screen. 
  
  
  • Checkbox 1 - 'Offer Campaign' - This will send bulk offers to your distribution list. See support article here for more information about offer campaigns.
  • Checkbox 2 - 'Send single email per child when registered with multiple centres' - This checkbox will only appear for users that are trying to send an email campaign across multiple services.
  • Title - Your reference for the campaign
  • Subject - The email subject the recipient will see
  • From Name, From Email and Reply Email - If you have selected a single centre for your distribution list, then the centre's details will be prepopulated. However, if you are sending on behalf of a group of childcare services, your group details should be prepopulated (based on email footer settings). You may edit these fields at your discretion.
    
    Note, the domain of the From Email can not be edited i.e. mywaitlist.net.au. By using this domain, your email campaign is automatically authenticated, thus improving  the deliverability rate. If you would like to set-up your own custom domain, please contact your MyWaitlist Account Manager.
    
    For multi-service campaigns: If you are choosing to send a campaign to multiple services AND you have not checked the tickbox  'Send single email per child when registered with multiple centres', then you can choose for the email to come from each individual centre, rather than the group. Tick the checkboxes 'Choose Centre Name', 'Choose Centre Name as Prefix' and 'Choose Centre Reply Email'. This means that a child will receive an email from each of their registered services.
  • Test Campaign - Enter an email address to test the campaign that you are about to send.

• Step 2: Select your template on the right-hand side using the drop-down menu, and edit as desired

• Step 3: Once happy, click 'next' button. You may now also have the "Save as Draft", if you need to edit the campaign later.

Example of Sending an Email from a Single Service

Example of Sending an Email on behalf of Multiple Services from a Group

4) SEND INSTRUCTIONS

• Step 1: Choose the time you would like to send the campaign
  • Option 1 - Schedule Now
  • Option 2 - Schedule Later Input future date and time
• Step 2: Click submit