Setting up a Waitlist Fee

If you charge a fee for your waitlist for your service, you can do this by:

Setting up Bank Payment Instructions

You will need to set-up a fee amount and a nominated bank account in your MyWaitlist Settings. 

1. Click on ‘Settings’ in the header menu
2. Select ‘Waitlist Fee’ in the LH menu
3. Check the box ‘charge waitlist for all centres’
4. Enter the fee amount
5. Click ‘Apply’ button

To see how parents pay this fee in the parent portal, click here.

All families will be marked as "Pending" until the administrator has manually checked that payment has been received to the bank account. When successful payment is made, the admin can then mark the child as "Waitlisted". This is done by clicking on the "Add to Waitlist" button at the top right of the carer summary page. See below.