How to Send a Single SMS

1. Locate a lead or waitlist request and click 'Send SMS' using the drop-down menu on the right-hand side of the grid. 
   
   
   
   Alternatively, you can view the family's waitlist and scroll down to the SMS Interactions History grid. Click 'Compose SMS' located above the grid.
   
   
   
   
2. The SMS pop-up window will appear providing you with a textbox to type in your message. It will also advise you of the parent’s name you are sending the SMS to.

Note: SMS charges apply at a rate of 20 cents per message. 1 message has a limit of 160 characters.

4. Click the ‘Send SMS’ button. You will notice the button’s text will change to ‘Sending SMS’ and not allow any further changes. The pop-up window will disappear.
   
   If you refresh your page after a few moments, the delivered SMS will appear as a new entry in the SMS Interaction History grid.

Kindly note, To use this feature you will need to turn the SMS feature ON in your centre's Settings. SMS charges apply at a rate of 20 cents per text message.

Inbound SMS

If you wish to receive Inbound SMS replies this will require the registration of a unique mobile number. Charges will apply to occupy this number. You can email our friendly Support Team, via support@mywaitlist.zendesk.com.au for setup information and pricing.