User Management

Providers are able to create new administrator profiles within the MyWaitlist system, as well as making edits to current accounts. 

To navigate to the User Management screen:

1. Click on Settings in the header menu and Edit on the selected service.

2. Click Users in the left-hand side menu. If you do not have this option available, please have your authorized administrator reach out to support@mywaitlist.com.au to update your access.

Create New User

1. To create a new administrator login, click the Add button on the top left of the Users screen.

2. Complete each field and then select Next.

3. For multi-service centres, manage which Area/Centres the user will have access to. The hierarchy of access will be set when your account is initially set up. To change or create a user access hierarchy, email support@mywaitlist.com.au.

4. Providers can manage which Tabs or Settings administrators have access to. Levels of access can be set as Read-only, Full, or No Access at all. 

5. Click Save to complete the new user access account.

Delete User

1. To delete a user, click the dropdown beside the Edit button. Then click Delete.

2. Confirm action by clicking Delete.

Edit User

Providers can make changes to the administrator's account.

1. Select Edit next to the user.

2. Within this screen, providers can update the user's permissions and hierarchy of access. Click Save to save the updates made.

Change User's Password

An administrator who has access to User Management can also change their team's default password anytime.

1. Select Edit next to the user.

2. Navigate to the Change Password section at the bottom of the page. Input the new password, confirm password, and then select Change Password at the bottom of the page to save the changes.