Important Update: Due to Microsoft’s decision to permanently disable Basic Authentication for SMTP, services will no longer be able to send emails from your configured email address using Microsoft (Outlook/Office365) credentials. Microsoft will be implementing these changes starting beginning March 1st, 2026, and completing April 30th, 2026. You can read Microsoft’s announcement for more information.
With the recent tightening of SPAM rules by email service providers like GMAIL, you may find that your emails are landing in JUNK or SPAM folders of families. To alleviate this, MyWaitlist has developed the ability for you to authorise MyWaitlist to send emails from your email domain (ie www.yourcentrename.com.au). Please see the instructions below on how to configure these (SMTP) settings for email platforms such as Gmail, Hotmail and Mandrill App inside your MyWaitlist account.
1. Click Settings on your MyWaitlist account.
2. Click Email Settings at the left-hand side menu.
3. Click on the tickbox to show SMTP settings tab.
4. Fill in the fields with the information needed.
a. FROM Name - Name that will be seen by the receiver in their inbox
b. FROM Email - this email address sending the message (eg yourcentre@gmail.com)
c. REPLY Email - email address will be used in the Reply-To field. It can be the same as the FROM email address.
5. Enter Outgoing SMTP Servers (see table at the bottom of this article for platform settings such as Gmail, Hotmail and Mandrill App).
a. Username & Password will be your email address and the password you use to log into your email.
6. Click Save Changes when happy.
7. Click on Test Connection tab to send test email to make sure that SMTP server settings are good correct.
8. Enter the following information in the field.
a. Email address to send test email
b. Subject and
c. Message
9. Click send test email button when happy.
10. A dialogue box will show if test email was successful. Otherwise it will also that it did not went through and need to check server settings properly.
*** Below are Server Settings for different email platforms
| Email Service Provider | Outgoing Mail Server Name | Port | Encryption |
|---|---|---|---|
| Yahoo | smtp.mail.yahoo.com | 587 | SSL/TLS |
| Gmail | smtp.gmail.com | 587 | SSL/TLS |
|
Mandrill App/Mailchimp Username: your Mailchimp account email Password: Mandrill API key (must be generated from Mandrill UI) |
smtp.mandrillapp.com | 587 | SSL/TLS |
| Outlook/Hotmail | Not supported starting March 2026 | - | - |
| Office 365 | Not supported starting March 2026 | - | - |
If you have further questions, email us at support@mywaitlist.com.au
Comments
0 comments
Please sign in to leave a comment.