Capturing Leads & Waitlists

Capturing potential new leads and adding children to your waitlist is made easy within the MyWaitlist system. To get started, centres first need to decide which form they would like to use. There are three different forms on offer:

1. Lead Forms
2. Waitlist Forms
3. Long Waitlist Registration Form

Services are able to use an individual form or a combination of any of the three at their discretion. These forms are able to be embedded into the services website for families to easily access.

The following table outlines the three various forms:

Long Waitlist Registration Form (via the Parent Portal)	Waitlist Forms	Lead Forms
Account creation required i.e. username and password before submitting a waitlist request	No account creation required before submitting an enquiry	No account creation required before submitting an enquiry
3-step form with detailed information for carer to complete	Fewer fields for carer to complete than the long registration form, but includes mandatory fields such as child name, date of birth, start date, days required and referral source	Only requires name and email address. All other fields can be included and customised as required.
Form can not be embedded onto websites. You can paste a link on your website and parents must login before completing your form.	Form which can be embedded directly onto company websites	Form which can be embedded directly onto company websites
Not mobile-optimised	Mobile-friendly	Mobile-friendly
Long process	Quick and simple	Fastest possible lead capture process
Ideal for those who require leads to complete as much information as possible	Increase lead capture as no password needs to be created and email does not need to be verified	Maximise lead capture rates by minimising required fields
Automated and customisable email response	Automated and customisable email response	Automated and customisable email response
All requests are automatically marked as waitlisted	Incoming enquiries are automatically marked as waitlisted. However, administrators have the option of approving incoming enquiries and marking them as pending first.	Incoming leads go into the lead category and admin needs qualify the lead, gathering more information in order to add to waitlist.

How to set Up Forms?

Set up is easy, the below links will lead services through a step by step guide to help establish a customised form. 

1. To set up a Lead Form click here
2. To set up the Waitlist Form, click here.
3. To set-up the Long Waitlist Registration Form, click here.