How to Mark a Tour as Cancelled or No Show if a Tour has been Marked as Complete

1. Locate the family’s waitlist application or lead enquiry
2. On the child profile, locate the Tours section by scrolling down
3. Locate the completed tour that you wish to update and use the drop-down menu to select status Completed

A dialog box will appear to confirm action, as these actions (cancellations and no shows) cannot be undone.