DELETING A TOUR SLOT
1. Click Tours from the header menu, then Calendar Setup in the left-hand menu
2. Click on the rubbish bin icon located next to the slot. This only deletes the specific tour slot.
2. You will then be prompted to confirm this action by pressing the 'Delete' button.
DELETING A TOUR SLOT SERIES
1. Click Tours from the header menu, then Calendar Setup in the left-hand menu
2. Click on the Clear Tour Slot button
3. Enter the details of the tour slot series you would want to delete.
NOTE: If your tours are set up in increments, you will have to delete them in increments as well. The sample above will only delete the tour slots from 8:00 - 8:30 AM (below). If the tours need to be deleted until 9:30 AM, you will have to clear the tour 3x in this case, each tour slot time.
4. A prompt to confirm the action to clear the tour slot will appear.
5. The system will prompt that there are scheduled/booked tours within the tour slots you are trying to clear. Make sure to uncheck the profile names to prevent the system from deleting the booked tours.
To temporarily block a specific day (holidays, events, etc), use the Blockout feature instead. See the article explaining blockouts here: How to create and delete blockouts in a tour calendar?
You can reach out to our support team via support@mywaitlist.com.au if you need assistance with clearing tour slots.
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