How to Set Up a Tour Booking Calendar with Time Slots

Setting up a Tour Booking Calendar:

1. Click ‘Tours’ on the header menu
2. Click ‘Calendar Set-up’ on the left-hand menu bar
3. Click the ‘Add Calendar’ button
   
   
4. Populate the data fields (title, admin email, and mobile phone number)
   

   Note: If you assign an administrator to this calendar and populate their email and mobile phone, they will receive tour notifications via email and SMS. Notifications include confirmations, rescheduled, and cancellations of tours. Only the family will receive a ‘Thank you for Attending’ email with a Feedback Survey. If you do not wish to use our SMS feature, click ‘Settings’ in the header menu then select ‘SMS Notifications' on the left-hand menu bar.

5. Click ‘Save’ to complete

Setting up Time Slots within a Calendar:

1. Click ‘Tours’ on the header menu
2. Click ‘Calendar Set-up’ on the left-hand menu bar
3. Choose the calendar for which you want to add tour time slots. Use the drop-down menu above the calendar.
4. Click the ‘New Tour Time’ button on the right-hand side of the page.
   

5. Select your day(s), time(s), and dates(s) and click ‘Submit’.

   Note: We recommend creating tour slots in 30-minute or 1-hour blocks depending on how long your tours take) instead of a whole day time slot. This will allow parents to select tours at a specific time. You will have to enter different time slots repeatedly depending on how many tour times you'll accept in a day.

After submission, the calendar will show your configured time slots. The image below shows an example of configured time slots in 30-minute blocks.  

HOW TO DELETE TOUR SLOTS

To delete a created timeslot, click on the rubbish bin icon located next to the slot. Kindly note,  that this will only delete the specific slot and not the entire recurring slot.

You will then be prompted to confirm this action by pressing the 'Delete' button.

To delete a recurring series of slots, use the Clear Tour Slot button. The Clear Tour slot requires a specific day/s, time/s and date/s. If your tour slot is set up in 30-minute blocks, you'll have to specify the specific tour block.

HOW TO ADD YOUR TOUR BOOKING FORM TO YOUR WEBSITE

Once you have created a Tour Booking Calendar with time slots, you may like to add this to your service website so families can book directly. 

Note: Anyone who creates a Tour via the Tour Booking HTML Code below, will be automatically added to the Waitlist. If you do not want families to go straight to waitlist and would like them to start as leads, we recommend turning on the "Allow Parents to Book a Tour" in your Lead / Waitlist Form. Here's a handy guide to help you sync your form and tour calendar: How to Connect your Waitlist/Lead Form and Tour Booking Form 

Otherwise, you can follow the steps below:

1. Click 'Tours'

2. Click 'Settings' from the left-hand side menu

3. You (or your website developer) can cut and paste the HTML code into a page on your website in order to allow parents to book themselves into set tour times and receive reminders when the tour time approaches. You can read more about Tour reminder automation here.