Parent Portal: Merge Tab

Occasionally, families may create multiple MyWaitlist accounts due to having alternate email addresses when completing a waitlist form. In this instance, you may wish to merge all requests under a single email login. To do so, families will need to follow these steps:

1. Log in to MyWaitlist using the email address they would like to retain as their account login email. This will now be referred to as your Master Email address. 

Once logged in, navigate to the Merge tab from the header menu.

2. Type the full email address for the alternate account/s that hold the other waitlist applications that should be merged to this account. 

Example:

Master Account: sample@test.com (where you are currently logged in)

Alternate Account: test@test.com (the account you want to merge to your master email)

3. An email will be sent to the Alternate Account's email address/s, asking to accept the merge request. By clicking Accept Merge Request, the waitlists will now be merged under the Master Account and visible via a singular login.

Note: The Alternate Account will no longer be accessible and will not receive any communications from the service through that email.