Parent Portal: Payments Tab

Families are able to view a record of their payments made through Debit Success Portal via their MyWaitlist account. These would include any Waitlist Fee, Advance Fee or Bond Payments as outlined through the child profile on the dashboard.

To view these, families will navigate as follows:

1. Log in to your MyWaitlist parent portal account: Parent Sign In | MyWaitlist
2. Along the header menu, click Payments
3. From this screen, families will see a running record of all payments with the following information:

• Payment Platform
• Date
• Request Id
• Transaction Id
• Amount
• Surcharge Fee (if applicable)
• Parent Name
• Child Name
• Payment Type
• Payment Status
• Status (child)

Payments will be listed as newest at the top, most historic at the bottom. 

Families are able to select the Status (Child) and, by doing so, will be directed to the Child Summary for this particular payment. With the Child Summary Screen, families will be able to view:

• Carer Summary
• Care Requirements
• Tours
• SMS Interaction
• Email Interactions

Note: This is a view-only screen. If you need to update the care requirements or any information, follow this handy guide: Parent Portal: Waitlist Tab