Parent Portal: Pay Waitlist Fee via Electronic Bank Transfer

When families submit a request to become a part of a centres waitlist, either through an enquiry on the centres website or through the centre admin team completing a lead form, any affiliated waitlist fees will need to be paid through the parent portal. Families will create their parent portal account through the link in their welcome email, please see Creating Your Parent Portal Account for more details, then once landing on the waitlist dashboard a banner will appear advising of any waitlist fee payments to be made.

To sign in:

1. Navigate to www.mywaitlist.com.au
2. At the top right of the screen, select the green Sign In button, within the drop-down select Parents
3. Using your existing credentials, input your email address and password
4. Select the Sign In button 

If there is an outstanding waitlist fee to pay, a red banner message will display and the service will be highlighted in Orange with a status of Requested. 

To make a payment:

1. From the Requested Centre, select the arrow next to view to display the dropdown menu
2. From the menu, select $ Pay Waitlist Fee

A family will be asked to make a payment through an Electronic Bank Transfer.

Please Note: The system will inform you if the service is accepting Electronic Bank Transfer only. Please speak with your centre administration team if you wish to make an alternate payment arrangement. If you are redirected to Debit Success, please view this handy guide: Parent Portal: Pay Waitlist Fee with Debit Success

1. Family will navigate to their online banking platform
2. Using the Amount Due, BSB and Account number provided by the centre, the family will make their payment through their banking platform
3. Once complete, the family is required to take a screen shot of the receipt and upload into the portal as seen below. 
4. Once uploaded, select Send Payment Receipt to Service. This will send a confirmation email to the service and allow them to accept your waitlist request.