If you have offered or confirmed a place, you can cancel this status which will move the request back to the waitlisted state. This waitlisted state ensures you can make other future offers. Locate the waitlist, and click on the action button “View” and then click the drop-down option “Cancel Offer”.
You may locate a waitlist and change the status of applications in two ways. See below for the screen shots.
- Waitlist Application – Grid View
- Waitlist Summary Page – Individual Application View
You will be returned to the waitlist summary page where this action is viewable in the interaction history.
Finally, the request will then be highlighted in orange when viewing all of your applications in list view. This ensures users are aware that this application had a previous offer of place and was cancelled.