Settings: Waitlist Fee

Services are able to charge families a fee to hold a waitlist application at their service. This will be charged to the families via email and can be paid through Bank transfer, or if the service is integrated with Debit Success, families can pay through a link in their email or Parent Portal account. 

To create a waitlist fee:

1. Navigate to ‘Settings’

2. Select 'Edit' for the centre this shall apply to 

3. Select ‘Waitlist Fee’ 

4. Check the box ‘charge waitlist for all centres’

5. Enter the 'Fee amount'

6. If payment is to be made through Bank transfer, input the BSB and Account number for the receiving account.

7. Click ‘Apply’ button 

All families will be marked as "Pending" until the administrator has manually checked that payment has been received to the bank account. When successful payment is made, the admin can then mark the child as 'Waitlisted'. This is done by clicking on the 'Add to Waitlist' button at the top right of the carer summary page. See below.