How to Send Bulk SMS

How to send Bulk SMS

1. Select the leads/waitlists you wish to send a bulk SMS to. You have the option to select one or more contacts, all contacts on a page, OR all contacts within your search results.

2. Choose the Bulk-Action 'Send SMS' from the drop-down menu above the leads/waitlist grid.

3. The SMS pop-up window will appear providing you with a textbox to type in your message. The window will show you of the number of recipients this message will be sent to. Note: SMS charges apply at a rate of 20 cents per message. 1 message has a limit of 160 characters.

4. Click the ‘Send SMS’ button. You will notice the button’s text will change to ‘Sending SMS’ and not allow any further changes. The pop-up window will disappear.

If you refresh your page after a few minutes, the delivered SMS will appear as a new entry in the SMS Interaction History grid. You can check up on the progress of your bulk SMS via viewing your Bulk Action Log in the system settings.

Kindly note, To use this feature you will need to turn the SMS feature ON in your centre's Settings. SMS charges apply at a rate of 20 cents per text message.

Inbound SMS

If you wish to receive Inbound SMS replies this will require the registration of a unique mobile number. Charges will apply to occupy this number. You can email our friendly Support Team, via support@mywaitlist.zendesk.com.au for setup information and pricing.