Settings: Long Waitlist Form - Booking Policy

A Booking Policy can be added to the Long Waitlist Form only. This can be used by centres for several reasons:

• To avoid families only enrolling on popular days i.e. Tuesday, Wednesday, and Thursday. 
• To inform families of the centre's rules upfront to avoid possible miscommunication down the track.
• Booking policies tend to be enforced by centres with high occupancy that have few places left. When a centre is first starting, they are often more flexible to ensure they have as many children attending as possible to increase their occupancy levels. 

1. Navigate to and select the Settings tab from the header menu.

2. Select the service you wish to manage by selecting the Edit action button.

3. Select Long Waitlist Form, then select the second tab, Booking Policy

4. To add a minimum number of days, select the middle option, Use Minimum Days. Then, select the Minimum Days required in the drop-down. Click Save to update the booking policy.

If you prefer a combination of days that you will accept, click the Use Combination of Days option. Click New to set the combination of days.

Add any combination of days your service requires, then click Create. Administrators can add as many combinations as needed. 

This is a sample of a booking policy with multiple combinations of days.

5. When a family completes your long waitlist from the parent portal, the booking policy on the Long Waitlist Form is included in Step 3 - Care Needs and is visible when the parent hovers over the see booking policy link.

If the parent has selected days that fall outside of the Booking Policy created by the centre, they will be unable to submit the request until they adjust their care needs to fall within the policy.